Recipients of personal data
We use several external companies/services/data processors to help us perform our legitimate interests. These services are:
- Google Analytics – Belgrave House, 76 Buckingham Palace Road, London, SW1W 9TQ
- Google Adwords – Belgrave House, 76 Buckingham Palace Road, London, SW1W 9TQ
- Facebook – 10 Brock St, London NW1 3FG
- Bing – Thames Valley Park, Reading, RG6 1WG
Key Customer Information:
By submitting your email and mobile phone number you consent to receive marketing messages via those channels – You have the right to remove yourself from such marketing by opting-out via the methods contained within the messages OR by submitting your details to email@example.com
1. Information We Collect
In operating our website we may collect and process the following data about you:
1.1 Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblog statistics and other communication data.
1.2 Information that you provide by filling in forms on our website, such as when you register to receive information, a newsletter etc or make a purchase.
1.3 Information provided to us when you communicate with us for any reason.
On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website to our advertisers.
Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by use to analyse how visitors to this website interact with the Website so that we can continue to develop this website and make it a better experience for our visitors.
We may gather information about your general internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically. The cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser, which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
3. Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
3.1 To provide you with information requested from us, relating to our products or services. To provide information on other products that we feel may be of interest to you, where you have consented to receive such information.
3.2 To meet our contractual commitments to you.
3.3 To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
3.4 If you are an existing customer, we may contact you with information about goods and services similar to those, which were the subject of a previous sale to you.
3.5 Further, we may use your data, sell your data or permit selected third parties to use your data, so that you can be provided with information about related and unrelated goods and services, which we consider, may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented at the time your information was collected.
3.6 If you are a new subscriber, we will only contact you when you have provided consent and only by those means you provided consent for. You agree that by submitting the form you are giving your consent to be contacted by SMS and Email by us and our carefully selected affiliate partners who may wish for us to contact you with relevant offers, such as Mobile Phone and SIM-Only contracts, Technology, Broadband and carefully selected Finance, LifeStyle, Insurance and Retail offers.
3.7 You agree by filling and submitting the form on our site for us to share your personal data as submitted. This may include, but is not limited to us sharing your personal information; only as submitted, to third parties, our affiliates and partners. We do not collect any of your financial information and the only data we will ever hold is the data you submit via our form.
3.8 We may also contact you by SMS and Email. You will be given to the option to unsubscribe and opt-out each time we contact you. If an unsubscribe request is received and you have requested to opt-out, you will be added to a suppression list which will prevent any further communication being received direct from us as the sender. You allow us up to 48 hours for these requests to be fully actioned. You will however, need to ensure you have opted out from any of our affiliates, subsidiaries, partners, or any third party lists you may have opted in to as a result of us introducing you to them. We do not accept any liability arising from any breach of terms; by any third party or affiliate partner and encourage you to read their privacy statements directly and understand their opt-out procedure. You agree to indemnify us from any legal dealings that occur as a result of this.
3.9 Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion; provide them with aggregate statistical information about our visitors.
4. Storing Your Personal Data
4.2 Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
4.3 The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.
5. Disclosing Your Information
5.1 Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).
5.2 We may also disclose your personal information to third parties; who may contact you by Email or SMS in relation to offers they feel might interest you, whether or not we enter into an agreement with you.
5.2.1 Where we sell any or all of our business and/or our assets to a third party.
5.2.2 Where we are legally required to disclose your information.
5.2.3 To assist fraud protection and minimise credit risk.
6.1 You agree to indemnify, defend and hold harmless us and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
6.2 You agree that we will not be held responsible for any disputes arising from dealings you have directly with any third parties, our affiliates partners and anyone else who we may share your data with or introduce you to. You agree that it is your responsibility to read and fully understand any terms and conditions represented and presented to you by our partners; for any products or services they may pitch or enrol you onto. Furthermore, you agree to take full responsibility for providing any further information to any of our third party partners and affiliates, at your own discretion, once you leave our site.
6.3 You agree that we are not responsible for any loss; financial or otherwise, resulting from direct dealings you may have with our affiliates and partners or any other third party as a result of us introducing you to, or sharing your your data with them. You agree to hold harmless us from any claims or disputes arising from your dealings or affairs with them. We would like to take the opportunity to confirm via this privacy statement; that we do not collect any of your financial information, this includes such information as credit card or debit card details, bank details, or any other financial information connected or associated to you. More importantly, we would like to re iterate and make clear via our privacy statement, that the only personal information we will ever collect from you is the data collected via the form on our site.
7. Third Party Links
You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
8. Access To Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £35 that covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.
9. Contacting Us
If you prefer to write to us then our contact address is:
27 Colmore Row, Birmingham, West Midlands, B3 2EW
This Policy, and any dispute concerning its interpretation, is governed by the laws of England and Wales and the jurisdiction of the English Courts will apply. We will communicate in English.